Storsen Global BPO Solutions

Business Process Outsourcing Solutions
designed for your success
Storsen is an international outsourcing service provider, headquartered in Prague and having delivery operations in Sarajevo, Bosnia and Herzegovina. We specialize in BPO, recruitment process outsourcing, staffing and IT consulting services with a proven record of staging world-class integrated operations across the Czech Republic and Eastern European countries.


Choose the right

Model for your business

By outsourcing facilities, human resources ecosystems and processes, as well as the full scope of IT services, you can easily build and expand your business operations anywhere in the world.

Captive Delivery Center (CDC)

With CDC business model, we help you build your business satellite from the green field. No need to think about significant costs of acquiring or fitting for purpose expensive commercial premises, instead, you will use an owned subsidiary, keeping the entire control over people, assets, systems, and process.

Assisted Captive Delivery Center (ACDC)

Assisted captive model saves you resources that you would typically spend on finding an office building, paying rent and other bills. ACDC model represents shared processes but dedicated staff, equipment, and facilities with proportional risk share.

Build-Operate-Transfer Delivery Center (BOTDC)

BOTDC model is perfectly fit for the clients who prefer to take over the ownership of commercial premises and people over the course of time. However, you will entirely hold the control over processes and system from the day one. Our role is to enable your success in assuming operations into your core business.

Joint venture (JV)

With JV as an option, you can create a joint venture with a partner that already has established much-needed excellence in conducting BPO processes. You can decide to stay in the joint venture and transform a cost center into profitable enterprise or disengage at a particular moment.


Need a market research?

Let us help you make the right decision

We will share all our vastly-gathered knowledge and put it into building your business, closing the full-circle of services, from the research, developing the process, providing you with the analytics all the way, as well as offering GAP and CTQ Assessments.


Doing ground research and initial risk analysis regarding market conditions and bringing your business to a specific location.


Developing an entire business process and establishing the structure of people, processes, and resources that result in your business operating seamlessly and according to your preference.


Making sure all processes and outputs are being adequately monitored and tracked, throughout detailed reports delivered to your preferences, which can serve as the basis for business analysis and continuous business planning process. 


Setting up the critical-to-quality parameters and developing CTQ trees along with in-depth GAP analysis, to ensure all the things that are important to a customer.


Our Business Success Stories

Outsourcing to The Western Balkans - Software Development and Technical Support Rates

Outsourcing to The Western Balkans - Software Development and Technical Support Rates

In today’s tech-savvy world, business solutions often require a highly skilled workforce. Hiring in-house may seem like a reasonable option. However, outsourcing or nearshoring talent and services, if done by…
Nearshoring of Frontend, Backend, and Mobile Development Competencies to a Swiss Fintech Company

Nearshoring of Frontend, Backend, and Mobile Development Competencies to a Swiss Fintech Company

The Opportunity CB Financial Services is looking to extend its core team in Switzerland and establish a remote team of developers comprised of differing competencies and backgrounds. About the Client…
Bosnia and Herzegovina is an emerging destination for business services

Bosnia and Herzegovina is an emerging destination for business services

This week The Association of Business Service Leaders (ABSL) in Poland released its second edition of EMEA Business Services Landscape Report. Bosnia and Herzegovina is featured within the report as…

Do you have questions ?

Call us at
+387 33 954 270
+420 605 232 949

Feel free to contact our support team to learn more about the services provided by us and multiple offers for Your business!


Worried about resources?

Our team and services are at your disposal

Regardless of the business building model you chose to embark, we assist you through a multidisciplinary portfolio of expertise and professionals from various industries, making sure you have all the support need.


Talent acquisition, talent management, on-boarding & staff retention services. Providing high quality and on-demand quantities to meet your business targets and ensure a positive impact on your organization’s goals.


In-country payroll management process, staff records management, compensation & benefits, income tax management services.


RPO services, general management of the overall process of attracting, shortlisting, selecting and placement of suitable candidates tailored to your business needs.


With the help of experts in online and traditional advertising, we can offer you planning, implementation, tracking and monitoring of campaigns across different online and offline channels.


Services tailored to meet your business needs: software development, web development, site & content management, data center architecture & implementation, IT auditing, digital transformation, SSO, ITO provisioning. 


Labor & location management services to enable fast turnaround and practical solutions to our customers. Storsen provides legal business environment & operational micro-climate to our customers.


Let’s Crack

Some Numbers

We are a company with plenty of experience and an expert team, that is bound to give you the best results in record time! Your progress is our concern. Our work and dedication is the backbone of lots of successfully executed business plans!

Candidates successfully placed, grown local <100 staff business to over 1100 in eight years.
Clients SMEs and large corporate companies
Years of experiences in BPO, ITO, RPO and business management
Countries covered with recruitment, BPO or market research


We worked for

Storsen clients we worked for


We partnered up with

Storsen partners Bosnia outsourcing


We help you

Build & expand your business

Storsen is an international outsourcing service provider, with head office in Prague and delivery operations in Bosnia and Herzegovina. We provide services to EU and US customers in BPO, finance, human capital, logistics, IT and global business solutions.

Founded in 2010 and based in the center of Europe (Czech Republic), Storsen’s expertise is one of the leading ones, specializing in the outsourcing services in Eastern Europe and capable of providing BPO and IT consulting services. Storsen’s most significant capital is a proven record of staging world-class integrated operations across the Czech Republic and Eastern European countries. 

Our daughter company, Storsen BH, also specializes in recruitment and staffing services in Bosnia and Herzegovina while having a strong footprint in the neighboring countries Croatia, Macedonia, Kosovo, Albania, and Serbia.



Be it human resources, financial services, or logistics; we got you covered with full-scale infrastructure.


End-to-End business functions such as facility, IT, legal and customer representation services.


Our Qualified


Tarik Altumbabić

Founder & Managing Director Storsen CZ

With 20+ years of proven records in the international human resources industry and entrepreneurial background, Tarik eagerly brings his professional track record into Storsen. His passion and commitment have allowed him to grow into a true leader. The idea behind launching Storsen was to create a space where he can easily demonstrate versatile knowledge and experience to help clients add value to their businesses.

With his vast experience in managing global  IT delivery centers, ITIL structured operations, global logistics, and finance management, as well as having an extensive background in industrial manufacturing operations, Tarik’s skill set is an inseparable part of Storsen’s solutions and excellence.

Benjamin Kadic - Why is the West Balkans the ultimate destination for outsourcing in Europe?

Benjamin Kadić

Founder & CEO Storsen BH

With an impressive network built during 10+ years’ worth of experience and working across different markets and industries, Benjamin has gained a profound understanding of business development, recruitment, sales, and marketing. Leading numerous teams he has created and nurtured throughout his career across different projects allowed him to grow into a true leader. He successfully launched and implemented numerous projects on local as well as various international markets, from CEE, across Central and Western Europe, GCC countries, UK and the United States. 

The ability to build strong relationships with key accounts and stakeholders has enriched him with crucial knowledge and skills, that he now brings to Storsen’s portfolio as part of its solutions and powerful knowledge base.

Adin Mujkic Storsen

Adin Mujkić

Business Channel Specialist
Alen Alic Storsen

Alen Alić

Operations Assistant
Azra Kadic Storsen

Azra Kadić

Graphic Designer

Anja Bećirspahić

Resource Manager
Andrea Todic Storsen

Andrea Todić

Learning and Development

Farah Zeba

Recruitment Marketing


Na Cisarce 3223/20,
150 00 Praha 5 Smichov,
Czech Republic

Maršala Tita 28, 71000 Sarajevo,
Bosnia & Herzegovina

Call us

Sarajevo office: +387 33 954 270

Prague office: +420 605 232 949

We are Open

Monday–Friday: 08:00–17:00

Stay in Touch