
Business Process Outsourcing Solutions
designed for your success
SOLUTIONS
Choose the right
Model for your business
By outsourcing facilities, human resources ecosystems and processes, as well as the full scope of IT services, you can easily build and expand your business operations anywhere in the world.
Captive Delivery Center (CDC)
With CDC business model, we help you build your business satellite from the green field. No need to think about significant costs of acquiring or fitting for purpose expensive commercial premises, instead, you will use an owned subsidiary, keeping the entire control over people, assets, systems, and process.
Assisted Captive Delivery Center (ACDC)
Assisted captive model saves you resources that you would typically spend on finding an office building, paying rent and other bills. ACDC model represents shared processes but dedicated staff, equipment, and facilities with proportional risk share.
Build-Operate-Transfer Delivery Center (BOTDC)
BOTDC model is perfectly fit for the clients who prefer to take over the ownership of commercial premises and people over the course of time. However, you will entirely hold the control over processes and system from the day one. Our role is to enable your success in assuming operations into your core business.
Joint venture (JV)
With JV as an option, you can create a joint venture with a partner that already has established much-needed excellence in conducting BPO processes. You can decide to stay in the joint venture and transform a cost center into profitable enterprise or disengage at a particular moment.
RESEARCH
Need a market research?
Let us help you make the right decision
We will share all our vastly-gathered knowledge and put it into building your business, closing the full-circle of services, from the research, developing the process, providing you with the analytics all the way, as well as offering GAP and CTQ Assessments.

RESEARCH
Doing ground research and initial risk analysis regarding market conditions and bringing your business to a specific location.

PROCESS
Developing an entire business process and establishing the structure of people, processes, and resources that result in your business operating seamlessly and according to your preference.

ANALYTICS
Making sure all processes and outputs are being adequately monitored and tracked, throughout detailed reports delivered to your preferences, which can serve as the basis for business analysis and continuous business planning process.

GAP AND CTQ ASSESSMENTS
Setting up the critical-to-quality parameters and developing CTQ trees along with in-depth GAP analysis, to ensure all the things that are important to a customer.
NEWS
Our Business Success Stories
Outsourcing to The Western Balkans - Software Development and Technical Support Rates
Nearshoring of Frontend, Backend, and Mobile Development Competencies to a Swiss Fintech Company
Bosnia and Herzegovina is an emerging destination for business services
Do you have questions ?
Call us at
+387 33 954 270
+420 605 232 949
Feel free to contact our support team to learn more about the services provided by us and multiple offers for Your business!
SERVICES
Worried about resources?
Our team and services are at your disposal
Regardless of the business building model you chose to embark, we assist you through a multidisciplinary portfolio of expertise and professionals from various industries, making sure you have all the support need.
STAFFING SERVICES
Talent acquisition, talent management, on-boarding & staff retention services. Providing high quality and on-demand quantities to meet your business targets and ensure a positive impact on your organization’s goals.
PAYROLL SERVICES
In-country payroll management process, staff records management, compensation & benefits, income tax management services.
RECRUITMENT & SOURCING
RPO services, general management of the overall process of attracting, shortlisting, selecting and placement of suitable candidates tailored to your business needs.
CAMPAIGN MANAGEMENT
With the help of experts in online and traditional advertising, we can offer you planning, implementation, tracking and monitoring of campaigns across different online and offline channels.
IT OUTSOURCING
Services tailored to meet your business needs: software development, web development, site & content management, data center architecture & implementation, IT auditing, digital transformation, SSO, ITO provisioning.
BUSINESS HOSTING
Labor & location management services to enable fast turnaround and practical solutions to our customers. Storsen provides legal business environment & operational micro-climate to our customers.
STATISTICS
Let’s Crack
Some Numbers
We are a company with plenty of experience and an expert team, that is bound to give you the best results in record time! Your progress is our concern. Our work and dedication is the backbone of lots of successfully executed business plans!
Clients
We worked for

Partners
We partnered up with

ABOUT US
We help you
Build & expand your business
Storsen is an international outsourcing service provider, with head office in Prague and delivery operations in Bosnia and Herzegovina. We provide services to EU and US customers in BPO, finance, human capital, logistics, IT and global business solutions.
Founded in 2010 and based in the center of Europe (Czech Republic), Storsen’s expertise is one of the leading ones, specializing in the outsourcing services in Eastern Europe and capable of providing BPO and IT consulting services. Storsen’s most significant capital is a proven record of staging world-class integrated operations across the Czech Republic and Eastern European countries.
Our daughter company, Storsen BH, also specializes in recruitment and staffing services in Bosnia and Herzegovina while having a strong footprint in the neighboring countries Croatia, Macedonia, Kosovo, Albania, and Serbia.

SHARED SERVICES
Be it human resources, financial services, or logistics; we got you covered with full-scale infrastructure.

BACK OFFICE
End-to-End business functions such as facility, IT, legal and customer representation services.
OUR TEAM
Our Qualified
Specialists

Tarik Altumbabić
Founder & Managing Director Storsen CZ
With 20+ years of proven records in the international human resources industry and entrepreneurial background, Tarik eagerly brings his professional track record into Storsen. His passion and commitment have allowed him to grow into a true leader. The idea behind launching Storsen was to create a space where he can easily demonstrate versatile knowledge and experience to help clients add value to their businesses.
With his vast experience in managing global IT delivery centers, ITIL structured operations, global logistics, and finance management, as well as having an extensive background in industrial manufacturing operations, Tarik’s skill set is an inseparable part of Storsen’s solutions and excellence.

Benjamin Kadić
Founder & CEO Storsen BH
With an impressive network built during 10+ years’ worth of experience and working across different markets and industries, Benjamin has gained a profound understanding of business development, recruitment, sales, and marketing. Leading numerous teams he has created and nurtured throughout his career across different projects allowed him to grow into a true leader. He successfully launched and implemented numerous projects on local as well as various international markets, from CEE, across Central and Western Europe, GCC countries, UK and the United States.
The ability to build strong relationships with key accounts and stakeholders has enriched him with crucial knowledge and skills, that he now brings to Storsen’s portfolio as part of its solutions and powerful knowledge base.
Offices
Na Cisarce 3223/20,
150 00 Praha 5 Smichov,
Czech Republic
Maršala Tita 28, 71000 Sarajevo,
Bosnia & Herzegovina
Call us
Sarajevo office: +387 33 954 270
Prague office: +420 605 232 949
We are Open
Monday–Friday: 08:00–17:00
Stay in Touch
info@storsen.com